This page contains information about the Schedule Metrics agent. This page provides information about the Purge agent. This page provides information about the Fill-In Task Selection agent. This page provides information about the Engineer Location agent. This page provides information about the Background Optimization agent. This page contains information about how to manage the agents in Service Optimization, including accessing the Agents Manager, creating an agent job, viewing the history log of the agent, and working with the Monitor Agents Tool. Learn how to create, edit and delete agent settings. This page contains information about how to work with system agents. For more information, see the ClickForecast Configuration Guide and the ClickPlan Configuration Guide.Īdditional agent types may be available due to project customization. Once the offline operations set is defined, you must define the Offline Operations Agent that will run the set as well as how often it will run the set of operations, for example, daily, or weekly. The offline mode frees the client for other purposes and enables the computation to run when the Service Optimization server is less busy. In ClickForecast and ClickPlan clients, you can configure lengthy computations to run in offline mode and save the configuration in an offline operations set. Offline Operations Agent, used to run offline operations sets.Fill-In Task Selection Agent, used to efficiently schedule Preventive Maintenance Tasks, based on proximity and other business considerations.Engineer Location Agent, used to keep track of the physical location of your resources.Workflow Agent, used to maintain the current and near future schedule by checking properties against certain conditions and taking the appropriate actions.Schedule Metrics Agent, used to create settings that analyze the quality of the schedule.Purge Agent, used to create settings that purge pre-selected data no longer relevant to the scheduling process.ClickAnalyze Reports Agent, used to define the data that is to be made available for external reports that do not use the out-of-the-box ClickAnalyze user interface.Background Optimization Agent (BGO), used to create settings that run Background optimization tasks.In an out-of-the-box installation, the Agents sub-branch contains the following Agent types: The System Agents branch is divided into two sub-branches: Agents and Agents Manager (see Managing Agents). In Service Optimization, System Agents are applications that periodically run on the server, e.g., agents that schedule incoming tasks, agents that improve the quality of the existing schedule, and agents that purge data.įor examples of changes you can make to system agents settings, see Working with System Agents.
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